Company Operations
A solid position & good reputation in the market. Highly qualified sales and service engineers in the field of air-conditioning with international experience with reputed business groups. Established branch office network. Very strong financial position coupled with diverse and well setup local & international banking relations.
Company Operations
A solid position & good reputation in the market. Highly qualified sales and service engineers in the field of air-conditioning with international experience with reputed business groups. Established branch office network. Very strong financial position coupled with diverse and well setup local & international banking relations.
Lumara Engineering
Lumara Engineering Company founded in 2008 mainly to serve Daikin airconditioning equipment. The Daikin product range is comprehensive and complete. It includes high quality sophisticated air-conditioning systems for residential, commercial and industrial use. Lumara Engineering’s HQ is located in Khartoum, Sudan and it has branch offices in the three major cities of Sudan: Port Sudan, Obieyed and Garri Free-zone.
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Company Strengths
A solid position & good reputation in the market. Highly qualified sales and service engineers in the field of air-conditioning with international experience with reputed business groups. Established branch office network. Very strong financial position coupled with diverse and well setup local & international banking relations.
Lumara Trading (DMCC)
Driven by US sanctions on Sudan banking system, Lumara Trading (DMCC) was established as the group’s center of operations in 2009 based in Dubai. The company provides assistance to all other group members with the management of supply chain activities which is led by an exceptional team of professionals including ex-pats in procurement, stock control and logistics Commodity trade plays a pivotal role in global economy. The company made sizable investment in this business domain. In a short period of time, great success was achieved in metals and mineral trade such as iron ore, gold & silver. Lumara DMCC managed to establish and maintain sizable market shares in China and the Middle East for these products Driven by mineral trading experience, the company invested in agricultural trading mainly in sugar and coffee. Operation in this sector enabled the company to have successful relations with suppliers in Latin and South America and paved the way to enter the US market.
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Engineering Design & Estimations
At Lumara Engineering design division competent teams continuously strive to produce designs that provide optimum solutions for all our clients, giving prime consideration to: Initial & Running costs, Aesthetics Internally / Externally, Noise Internally / Externally, Pipe work and Cable routes. Structural constraints. Maximizing the use of enclosed spaces such as lofts, ceiling, walls & floor voids etc. Air Distribution. Condensation control, Sources of heat & cold. Our professional engineers and planners are trained to use the latest technology in providing finest design and accurate estimates to our clients.
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Remedial
This type of service is offered within 24 hours of receiving the complaint. Technical teams attend to service calls via the company’s fully equipped mobile workshops. Maintenance teams carryout the required service at the client’s location to avoid extended down times.
Remedial
This type of service is offered within 24 hours of receiving the complaint. Technical teams attend to service calls via the company’s fully equipped mobile workshops. Maintenance teams carryout the required service at the client’s location to avoid extended down times.
Project Management
In addition to engineering design, the company’s technical department led by a team of highly professional engineers and skilled technicians carryout following activities: Project Management, Site Management, Installations, Testing & Commissioning, Technical Support
Annual Maintenance Contracts (AMC)
This type of service is offered for commercial, industrial and some residential clients. Our clients have the option of enjoying the standard activities such as attending to the site within 4 hours of receiving the complaint. Standard preventive maintenance program includes 4 scheduled periodic cleaning and comprehensive check for the AC system. All attached accessories are checked as well for wear or damage. They can also request tailor made services which the company is more than happy to offer such as complete operation & maintenance around the clock.
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Delivery
The company delivers most of its products to the clients within 24 hours of purchase, Delivery services include setting up the units for the client and quick training on operation and future required preventive maintenance.
Materials & Spare Parts
The company dedicate it one of its showrooms to materials & spare parts supply. Furthermore, Adequate Stock levels for genuine spare parts is always available.
Call Center
Our customer service department receives inquiries in person, via email or through its call center. The 2989 hotline operates 12 hours per day and is extended to 16 hours during the peak of the season.It is operated by highly trained professionals who have the ability to coordinate all activities directed toward providing exceptional services to our clients.
Call Center
Our customer service department receives inquiries in person, via email or through its call center. The 2989 hotline operates 12 hours per day and is extended to 16 hours during the peak of the season.It is operated by highly trained professionals who have the ability to coordinate all activities directed toward providing exceptional services to our clients.
Lumara Electromechanical & Trading Services (LETS)
The group’s operation expanded in UAE and Lumara Electromechanical & Trading Services (LETS) was formed in 2009 based in Dubai. It was established under Lumara Engineering as a contractor for Daikin Middle East carrying out design, installation, and supervision of VRV systems. The company executed many projects in the commercial sector such as ADISC residential complex which consists of 300 villas.
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Lumara Electromechanical Works (LEW)
In 2011, LETS expanded its electromechanical contracting business to Doha, Qatar and Lumara Electromechanical Works (LEW) was established. The company is run by an energetic team of diverse backgrounds. It quickly became a reputable name in its field of operations. The company commenced its operation in Qatar with successful installation for AC system for Samrya Project, which is an iconic twin tower building in Dafna, Doha. This is one of the newest projects where the installed AC system is a combination of VRV and chilled water system. Since then, Lumara Electromechanical Works executed many projects of various sizes across different sectors such as industrial, commercial and residential. Today’s projects references range from stadiums, malls, bus stands, sub stations to office buildings and villas.
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BERYLLIUM for Multi-Activities (BMA)
Beryllium for Multi-Activities (BMA) was formed in 2012 as a wholesaler for electronics and home appliances based in Khartoum, Sudan. It initially began importing OEM products from Nikkai, TCL, Duker and China Snow under the DIAR. The following year, BMA commenced its association with Midea as a major distributor covering its full range of home appliance products and air-conditioning. The company has a main showroom in one of the most prime areas in Khartoum, and branches in 3 major cities. The company has established a solid distribution network of over 80 dealers covering Khartoum and all other states. Today BMA is considered one of the leading players in the electronics market.
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